Shopping Center Security Services

A study by the National Retail Federation survey found that American retailers lose almost $50.6 billion annually to theft. Shoplifting accounts for most (36.5%) of those losses. When they further analyzed the shrinkage it concluded that robberies were the top cause, followed by employee theft, shoplifting and organized retail crime.

Now it is common to notice patrolling cars and security at malls, retail centers, shopping centers, and commercial plazas. But not many people know what the functions of the security at these locations are, and how important they are to the daily business operations.

Oracle Security provides the breakdown of why security is essential:

To Thwart Criminal Activity

Oracle mall security officers are to prevent crime. The numbers of daily people visiting these commercials centers are always high, and with so much traffic criminals are likely to commit offenses. Other times with large numbers fights and other issues arise. Our security officers are mainly there to stop crimes such as shoplifting in process, and are trained to handle such situations. Our security officers who work at commercial centers know how to spot suspicious people and activity. We make sure our officers are trained to deter and stop crime.

To Keep Order

Mall security officers are on call to arbitrate if there are any arguments or fights among mall patrons or between customers and mall employees. With large influx of patrons it is bound that some will be disruptive and cause problems for the daily activity of things. When necessary, and as a final resolve, Oracle Security Officers will escort people out of the mall safely and efficiently to maintain order. On holidays and during specials, security officers are vital when it comes to keeping order and controlling the huge crowds. Our officers are trained and expected to maintain safety and ensure that people, property, and businesses are protected.

To Patrol the Property

Oracle Security Officers patrol the mall during business hours and after hours. Officers are required to keep a daily activity reports using the latest software and make sure to respond to any emergency. During the graveyard shift, security officers ensure that all entrances are locked, secure, and being monitored actively.

To Monitor CCR Equipment

Oracle Security Officers do not just patrol the mall. Large commercial malls and shopping centers also have security post in surveillance rooms, and these officers are trained in keeping a vigilant eye on all suspicious activities. The main focus of surveillance officers are to locate anything out of the ordinary, whether something is not working properly; lights have blown a fuse in a section of the mall, and to specifically make sure that no codes are breeched.

To Uphold Safety

Oracle Security Officers ensure safety and deter crime. The presence of our on duty officers alone provides a sense of safety. They respond to unsafe situations immediately according to protocol and do continuous patrol of sites. Specifically officers maintain an eye out for suspicious activity, and cars that do not belong in the parking lots. Especially during the rush business hours, security officers control traffic and maintain a presence in the parking area in order to ensure that patrons are safe while shopping.

To Digitally Keep DAR/Incident Reports

An overlooked mall security job function is to record daily activity and report incidents actively and accurately. All or any irregularities or conspicuous activity that may lead to breaches are recorded in order to deter loss, damage, and ensure safety. If any laws have been broken, or a security breech has been committed; the officer is responsible in providing a thorough, accurate, and detailed report to the police and by doing so, ensure that the issue will not happen again.

To Provide Assistance (customer service)

This is one of the few functions that most untrained officers fail to realize as a very essential asset. Though it may not seem to be a primary function, Oracle security officers provide customer assistance/service to all patrons. Most customers that have a question about the mall operations, whether it is directions, restrooms, or they need to find someone (example a lost child) the first person they look for is the security officer. Mall security officers hold a very responsible role in making the daily operations runs smoothly for both the mall and for its customers.

To Provide Emergency Response

We are in an age of danger which lurks and things can go wrong at any moment, especially with terroristic threats that malls receive. In the event of an emergency, mall security officers are essential to ensure safety and control. The crowds need to be controlled and the people have to be kept calm while the issue can be resolved. Our mall officers are held responsible for preserving detailed understanding of all emergency response procedures. In a state of emergency they direct patrons to safety and make sure that order is restored.

Why choose Oracle Security?

We are a dependable, honest, and attested security company.

Regular training is a must at Oracle Security. We are in compliance with all BSIS standards, and we go above the normal training to make sure that all our guards are not only trained, but aware of the laws and regulations, along with being equipped with state of the art SLM training. Most companies have guards on site as simple presence, but when something occurs they are not capable of taking any action. At Oracle Security, we are trained to be able to control an array of environments, whether it is a residential private home, estates, or massive commercial enterprises, our guards are not simply deterrence but they are there to make sure your safety is our priority.

At Oracle Security, we offer our clients; guards according the level of training that are needed for each different client’s needs. We have level I unarmed guards, or level II and level III armed officers; we can have our guards dispatched to you and they are available for service 24 hours a day, 7 days a week, and 365 days a year.

At Oracle Security, we offer our clients security the right way, meaning simple and interactive security with real time detailed reports. All our guards are trained according to our SLM guideline that is 40 hours of additional training beyond BSIS standards. 24 hours patrol training. Technique and law, and we expect our guards to be able to know what they are able to enforce. Lastly, they are given 16 hours of customer service training. All we need to know from you is what type of security are you in need of? Together as a team, we will customize a security plan according to your need. All our quotes and consultations are free of charge, so let us know, and we can reach out to you, speak to you over the phone, via email, or come out to you. At Oracle we make it easy on you, so what are you waiting for? Please get in touch with us now!

Call Oracle Security Consultants at 800-672-0923 today and allow us to give you services that you can trust with results that you can verify.